Please choose your artwork carefully as we do not accept returns. All items are final sale.
If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately. To avoid accidentally damaging your edition, for example if a work is unframed, leave all unpacking and handling of the artwork to a trusted professional framer or art handler.
If you notice damage upon unpacking your edition from Kimberlyheil.com, contact us within 48 hours of receiving the artwork with digital images of the damage. If we find that the edition was damaged in transit we will endeavor to rectify the situation (when applicable).